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No. The 7-day Pro Trial activates automatically on your first sign-in. No credit card is needed. After the 7 days, you automatically go back to the Free plan. To keep Pro, that's when you pick a paid plan.

After 7 days you automatically go back to the Free plan (free plan, no card, 10 transcriptions/day and up to 15 min of audio/day, with watermark — or without ZapVox limits with your BYOK key, drawing on your own key's quota). Nothing is charged. If you want to keep Pro, just pick a paid plan (monthly: R$29.90/mo · annual: R$229.90/yr · biannual: R$344.90 once). Billing is always in Brazilian reais (BRL).

The features are identical across all three plans — the only difference is the billing cycle and the price. Annual works out to about R$19.16/mo (36% cheaper than Monthly) and renews once a year. Biannual is a one-time payment of R$344.90 for 2 years — about R$14.37/mo, 52% cheaper than Monthly — with no auto-renewal at all.

Starter costs R$ 14.90/month and has the same features as Pro — translation, summary, topics, sentiment analysis, glossary, export, whole-chat summary, notes and reminders, no watermark — with personal-use limits: 60 transcriptions a day (per feature type), up to 30 minutes of audio a day, 60-day search, notes on up to 100 contacts, a glossary of up to 50 terms and 1 computer. It is the plan for one person — and, as on Pro, you can add extra computers at R$ 9.90/month each, on the same account and at the same time. Pro (R$ 29.90/month) raises that to 150 transcriptions and 150 minutes a day and adds the extra-quota block: the plan for people who work on WhatsApp. Priority e-mail support applies to both. You can switch between them anytime from the dashboard; Stripe prorates the difference.

Yes. You can upgrade (e.g. from Monthly to Annual) or downgrade at any time from your dashboard. The amount is prorated automatically by Stripe.

Available on every plan. You connect your OpenAI or Groq key directly to ZapVox. The key is encrypted with AES-256-GCM and stored only in your browser — ZapVox never sees it.

What BYOK covers: the AI features — transcription, translation, summary and sentiment analysis — run on your key, without ZapVox's daily limits (single exception: on Free, per-audio summaries via your key are capped at 20 a day). Important: usage draws on your own key's quota/credits with the provider (Groq has a free tier with its own limits; OpenAI charges per use — you pay them directly, where applicable).

What BYOK does not change: plan features still follow your plan — message scheduling (3/day on Free), reminders, glossary, export, whole-chat summary and watermark removal follow your plan. Audio search exists on every plan — on Free it reaches the last 7 days; on the paid plans, the last 90.

On the Free plan you get 10 cloud transcriptions per day (up to 15 min of audio/day). If you connect your own OpenAI or Groq key (BYOK), the AI features — transcription, translation, summary and sentiment — run on your key, without ZapVox's daily limits (single exception: on Free, per-audio summaries via your key are capped at 20 a day). Usage draws on your own key's quota/credits with the provider: Groq has a free tier (with limits set by them); OpenAI charges per use — paid directly to the provider, with no extra charge from ZapVox.

The watermark stays on Free even with BYOK, and plan features (scheduling beyond 3/day, reminders, glossary, export, whole-chat summary) remain exclusive to the paid plans (Starter and Pro). Free has audio search too, reaching the last 7 days. The key is encrypted with AES-256-GCM and stored only in your browser.

Yes. All Pro plans (Monthly, Annual and Biannual) get the same updates while the subscription is active. New AI models, new languages, new features — all included at no extra cost.

With Free you transcribe up to 10 voice messages per day (up to 15 min of audio/day) in the cloud — or without ZapVox limits using your own BYOK key (uses your key's quota). Your transcriptions carry the 🎙️ ZapVox watermark when copying and on AutoSend.

With Pro you go up to 150 cloud operations/day per feature type and up to 150 min of audio/day (fair use), plus: automatic translation, AI summaries, topic extraction, and the option to remove the watermark.

150 cloud operations per day per feature type and up to 150 min of audio/day (fair use) — in practice, more than enough for heavy daily WhatsApp use. Counters reset at midnight, Brasília time. And with your own BYOK key there is no ZapVox limit at all — usage draws on your own key's quota/credits with the provider. On Free it's 10 transcriptions/day and up to 15 min of audio/day; on Trial, 15 operations/day and up to 30 min of audio/day.

Yes, ZapVox works in one-on-one conversations and in WhatsApp Web groups. The "Transcribe" button automatically appears on every voice message — no matter who sent it or in which group.

No. On every plan, your audio is processed on the fly and never stored. We never keep the content of your audios or conversations. Data handled under Brazil's LGPD.

Yes. ZapVox automatically splits long voice messages into chunks and transcribes everything, delivering the full text — without cutting off the end. Short audios stay instant as always.

Yes. Cancellation is self-service, with no need to talk to anyone: open your dashboard at zapvoxia.com.br/dashboard and cancel with one click, and, if the last charge is 14 days old or less and the account has not used the refund yet, it comes back in full. No forms, no "talk to an agent", no lock-in.

Same rule for Monthly, Annual and Biennial: the last charge is refunded in full if you ask within 14 days counted from it, once per account. Request it by email at [email protected] or directly in the dashboard. The 7-day trial is free and never generates a charge.

The AI automatically recognizes more than 99 languages — including English, Portuguese, Spanish, French, German, Italian, Japanese, Chinese, Hindi and Arabic. Translation supports the same languages as targets. The ZapVox interface is available in Portuguese, English and Spanish.